OUR TEAM

Jennifer Harris, State Program Director

Jennifer Harris serves as the State Program Director for Connected Nation Texas. She also serves on the Governor's Broadband Development Council. Jennifer is responsible for primary management and administrative project oversight and leadership for CN Texas’ state strategy for development and implementation of broadband strategies throughout the state of Texas. This includes working to close the Digital Divide in rural parts of the Lone Star State. Jennifer also creates and maintains partnerships by engaging with communities, local municipalities, and state and federal government.

Holding degrees from both The University of Texas at Austin and Texas A&M University, Jennifer considers herself truly bi-partisan. Having worked in state government since 2005, Jennifer has held a wide range of jobs in the public sector. Her professional experience includes legislative, public policy, communications, and government affairs work with the Texas Legislature, and policy and communications work for the Florida Department of Education, along with a variety of roles on local and statewide political campaigns.
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Chris Pedersen, Vice President, Development and Planning

Chris Pedersen acts as the primary relationship manager for placement and development of new broadband programming both nationally and internationally. Chris identifies the broadband needs of various state agencies, libraries, educational systems, etc., and responds with comprehensive solutions. He also speaks Danish and Spanish.
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Eric Frederick, Vice President, Community Affairs

Eric Frederick serves as Vice President, Community Affairs for Connected Nation. Eric is responsible for managing the development and implementation of Connected Nation’s Connected Community Engagement Program. He also develops and maintains partner relationships and provides primary management, oversight, and support for Connected Nation Michigan’s state broadband strategies and leverages that experience to lend guidance to Connected Nation's other state programs.
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Wes Kerr, Director, Community Solutions

Wes Kerr helps ensure the implementation of Technology Action Plans developed for communities through Connected Nation’s Connected Community Engagement Program (ConnectedSM) and works closely with clients and stakeholders to provide solutions that will help them meet their technology goals.
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Heather Gate, Vice President, Digital Inclusion

Heather is responsible for strategy development and implementation of programs that impact Digital Inclusion for all people in all places. She provides project management services including identification of program challenges and goals as well as day-to-day oversight and funding research. Heather served on the Federal Communications Commission’s (FCC) Advisory Committee on Diversity and Digital Empowerment (ACDDE) from 2017 to 2021 and, in November 2021, was appointed as Chair to the rechartered committee which was redesignated as the Communications Equity and Diversity Council (CEDC). Heather holds a bachelor of science in computer science, a master’s in computer science, and a master’s in public administration from Kentucky State University.
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Charles (Chip) Spann, Vice President, Engineering & Technical Services

Chip leads the ETS team in discussions with broadband service providers on data collection and improvements, developing propagation models for wireless coverage, and providing engineering solutions for providers, communities, and states. He also oversees extensive field validation and mobile drive testing.
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Pam Waggoner,
Broadband Solutions Manager

Pam Waggoner serves as Broadband Solutions Manager. Pam coordinates and manages the activities of regional planning teams across the state. Pam provides “train-the-trainer” activities to the regional planning teams on the broadband landscape to spur digital literacy activities in each region. In addition, with assistance from Connected Nation’s communications staff and the volunteers of the regional planning teams, she works to increase regional and local awareness of the planning teams, the planning process, the benefits of increased broadband adoption, and Connected Nation's state programs through the media and local organizations.
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Sierra Sees, Broadband Solutions Manager

Sierra Sees serves as Broadband Solutions Manager. Sierra coordinates and manages the activities of regional planning teams across the state. Sierra provides “train-the-trainer” activities to the regional planning teams on the broadband landscape to spur digital literacy activities in each region. In addition, with assistance from Connected Nation’s communications staff and the volunteers of the regional planning teams, she works to increase regional and local awareness of the planning teams, the planning process, the benefits of increased broadband adoption, and Connected Nation's state programs through the media and local organizations.
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Catherine Krantz, Broadband Solutions Manager

Catherine Krantz serves as Broadband Solutions Manager. Catherine coordinates and manages the activities of regional planning teams across the state. Catherine provides “train-the-trainer” activities to the regional planning teams on the broadband landscape to spur digital literacy activities in each region. In addition, with assistance from Connected Nation’s communications staff and the volunteers of the regional planning teams, she works to increase regional and local awareness of the planning teams, the planning process, the benefits of increased broadband adoption, and Connected Nation's state programs through the media and local organizations.
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Claudia Rico, Project Manager

Claudia provides administrative project oversight for all Connected Nation projects. She is responsible for administering project plans, managing workflow and timelines, working directly with clients, and providing support for project leads.
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Career Opportunities

Connected Nation, Connected Texas' parent organization, has been recognized as a Top 10 Best Places to Work Winner for its commitment to providing a positive and productive work environment where employees can excel. Connected Texas offers a unique benefits package including: vacation/sick days; holiday pay; health, dental, and vision insurance; professional development opportunities; and reimbursement for broadband services and fitness memberships. Our office environment is professional and high-tech and our team members are career- and team-focused.