Provider Relations, Data Collection
Mark provides consultation with broadband service providers to better understand their telecom networks and collect data relevant to service areas and available speeds.
(provided AT&T Connected Learning course as written will run approximately 60 – 90 minutes and can be delivered virtually or in-person)
The mobile device basics materials are intended for learners who have a new Android or Apple mobile device or are considering getting one. Topics include: getting connected, learning the basic functions, common apps, and using the device safely.
(provided AT&T Connected Learning course as written will run approximately 60 – 90 minutes and is ideal for in-person delivery)
The computer basics materials are intended for learners that are new to using a PC or Mac or want to build confidence using the Windows 10 or Mac operating system. Topics include: managing applications, files, and folders, and saving/deleting files.
The video conferencing materials are intended for learners who are interested in confidently using the popular video conferencing platform Zoom to conduct and participate in online meetings.
The email basics materials are intended for learners who are new to using email. It focuses on using Gmail, one of the most common email platforms. Topics include: creating a Gmail account, performing basic email functions such as sending, receiving, replying, organizing, deleting, and searching emails, and how to recognize suspicious communication.
The cybersecurity materials are intended for learners who are interested in internet safety and want to protect themselves from cyber criminals. Topics include: safely visiting websites, identifying suspicious communication, and creating long and strong passwords.
The internet basics materials are intended for learners that are new to the internet and want to build confidence in finding information online and navigating websites. Topics include: web browsers, search engines, internet navigation, and tips/tricks for basic and advanced online searches.